FREQUENTLY ASKED QUESTIONS
What does registering my bike mean in San Francisco?
Registering your bike in San Francisco through the SAFE Bikes program means that your bicycle and contact information is stored in our secure database. By keeping records of your bicycle, you have evidence that you are the rightful owner of the bicycle. If your bike is stolen and you have nothing to prove that it is yours, then you are out of luck if it’s found. The San Francisco Police Department works with SAFE Bikes to educate bike riders about the program and to also help in recovery of bicycles. Once you are registered, you will receive a sticker in the mail to place on your bike.
What happens if I want to sell my bike or transfer ownership?
My bike has been stolen in San Francisco – now what do I do!?
We are so sorry about your bike being stolen; now let’s try to get it back! If you do find your bike listed online or in person, remember to stay safe and call the police. For faster investigations, go to your local district police station to file a police report instead of filing the report online or by phone. Here are all the steps to follow after your bike is stolen. Please contact us at (415) 553-1984 or firstname.lastname@example.org as soon as possible.
I registered my bike, but never received a registration sticker. Can I please get one?
Yes, we are getting out stickers out to everyone that registers to place as a deterrent on your bicycle. Each bike has a designated registration sticker number. We occasionally have a back log of requests, but we are always sending new ones out. You should receive your sticker in the mail 4 – 6 weeks after registering. SAFE Bikes is part of a small non-profit with limited funding and resources, so please be patient with us! Contact email@example.com for follow up on your registration.